GlobalTelLink on 11-Mar-2016 1:04:26 PM CST

Good Afternoon, With regards to the Jail Management Software RFP, GTL submits the following questions: 1) Will Orleans Parish be conducting a pre-proposal conference? 2) Would the Parish be willing to provide a copy of the RFP (or at least the matrix portion of the RFP) in Microsoft Word? Thank you for your time and consideration to our questions.

newworld on 14-Mar-2016 8:52:24 AM CDT

Would it be possible to provide a copy of the RFP in Word? Also, Tyler Technologies respectfully requests the following information: 1. Commissary System in place, (homegrown or vendor provided) 2. Inmate Phone system in use, version / contact information 3. AFIS machine make model and number of machines, 4. Video Visitation system in use, version contact information 5. Hardware environment in place (blade center / open slots / SAN etc.) 6. Software server licenses in place (enterprise Server / SQL versions etc.) Regarding interfaces to other potential products: 1. RMS system in use - is this still Homegrown or vendor supported 2. Probation system version / contact information 3. Court System - vendor contact information Thank you!

newworld on 16-Mar-2016 12:20:33 PM CDT

We have a few more questions: What vendor does Orleans Parish use for home monitoring system, is an interface desired, if so please provide specifications and contact information. Does Orleans Parish intend to continue using JD Edwards financial systems, if so is an interface required? If interface is required please provide technical contact. Does Orleans Parish intend to continue using PeopleSoft for HR / Payroll, if so is an interface required? If interface is required please provide technical contact. Thank you!

zuercher on 17-Mar-2016 8:12:50 AM CDT

Please accept the following questions for the Jail Management Software RFP from Zuercher: - Number of iPads required? - Number of booking and release workstations required? -Does the OPSO currently have WiFi? - Does the OPSO currently offer training staff for "train the trainer"? - Does the OPSO plan to provide legacy data in a readable format such as Excel, SQL, CSV, etc.? -Does the OPSO require a warm standby/redundant solution? Thank you for taking the time review and respond to our questions.

opcsomarygoodwin on 18-Mar-2016 10:02:49 AM CDT

1. Will Orleans Parish be conducting a pre-proposal conference? No, the OPSO will not be conducting a pre-proposal conference. We will be short listing the proposals submitted and scheduling oral presentations. 2. Would the Parish be willing to provide a copy of the RFP (or at least the matrix portion of the RFP) in Microsoft Word? Done. 3. Commissary System in place, (homegrown or vendor provided) Provided by Tiger Commissary. 4. Inmate Phone system in use, version / contact information Provided by Securus. 5. AFIS machine make model and number of machines 2 fixed machines and 1 portable machine Motorola Model#LSS-R-UE.DC5100.MS Part#0204-0269 Date of MFG. 12-12-06 Supply 120v 60Hz Serial# 2779 Order#14282 *the machine uses a regular computer and camera 6. Video Visitation system in use, version contact information Provided by Securus. 7. Hardware environment in place (blade center / open slots / SAN etc.) We use 3 servers connected to a SANs running VMware. 8. Software server licenses in place (enterprise Server / SQL versions etc.) Vmware with Windows Servers, SQL software purchased application. 9. RMS system in use: homegrown and referred to as our current jail management system. 10. Probation system version: we have none at this time. 11. Court System in use: homegrown and and resides on the AS/400. 12. Home monitoring system, is an interface desired, if so please provide specifications and contact OPSO has no home monitoring system at this time. 13. Does Orleans Parish intend to continue using JD Edwards and is an interface required? Contact? OPSO is using JDEdwards and an interface is required. 14. Does Orleans Parish intend to continue using PeopleSoft for HR / Payroll, if so is an interface required? If interface is required please provide contact. OPSO will continue to use PeopleSoft for adding employees, groups, and terminations. 15. Number of iPads required? 3 (three) 16. Number of booking and release workstations required? 30 stations: 1 Acceptance, 2 Medical Screening, 2 Valuable Property, 1 Big Property, 6 Detail Booking, 6 Classification, 5 Record Room, 4 Cintap, 3 Bonds and Release. 17. Does the OPSO currently have WiFi? Yes, there is Wi-Fi in the jail. 18. Does the OPSO currently offer training staff for "train the trainer"? You need to clarify what answers you are looking for with this question. The OPSO has trainer/training programs in place in several areas. These programs are approved by our federal monitors, and include initial training, evaluations, monitoring the trainers, followed up with re-evaluations. Please include in proposals what you as a vendor can do in normal conditions in that particular module, and additional options that are available. 19. Does the OPSO plan to provide legacy data in a readable format such as Excel, SQL, CSV, etc.? Negotiable, but preferred vendor extracts. 20. Does the OPSO require a warm standby/redundant solution? At least, OPSO currently has a ready Hot Site, Business Continuity. 21. Contact information on questions. I am hoping that the above information will help provide you with the information that is needed to provide the best value proposal for the OPSO. In order to keep all respondents up to date with all technical information requested, the public message board will be utilized for transparency and accountability. No direct contact information will be provided.

newworld on 18-Mar-2016 10:24:01 AM CDT

The word document containing the functionality requirements/matrix does not seem to be complete. There are only 10 pages compared to the 50+ in the pdf. Thank you!

GlobalTelLink on 23-Mar-2016 10:12:25 AM CDT

1) Could OPSO please clarify the following requirement: The successful vendor must supply a kiosk to be used in the lobby to receive both inmate phone money and commissary money that families place on their phone accounts or on an inmate account. For commissary transactions the credit to the inmate ledger must take place within 30 minutes of reception. The kiosk must be able to handle money or credit cards. Is OPSO looking for a simple interface to current lobby kiosks, or, is OPSO looking for respondents to propose replacing current lobby kiosks? 2) Could the OPSO please clarify the following requirement: The system must allow for inmates to order commissary via a Kiosk, by item and quantity, calculate the per-item and total costs associated with each order, generate an order/receipt number, and deduct the total cost from the inmate's jail account prior to delivery of the order. Is OPSO looking to interface with the current commissary vendor to accept commissary orders, or is OPSO looking for a respondent provided in-pod kiosk solution to handle commissary ordering?

opcsomarygoodwin on 23-Mar-2016 12:30:44 PM CDT

I am looking for pricing both ways. Pricing to interface with the current commissary provider (Tiger Commissary who owns the kiosks) and also pricing as if the OPSO would use your commissary program WITH your kiosks.

Securus on 24-Mar-2016 1:35:44 PM CDT

Dear Captain Goodwin, Please see the questions below relating to RFP 147248 - Jail Management Software 1. Due to a number of items requiring clarifications that are being submitted and in to order for us provide our best and most thorough response, Securus respectfully requests an extension to the RFP due date. Would Orleans Parish grant an extension until 4/22/2016? 2. Who is the current Law RMS vendor and what version is in use? 3. If the JMS system includes a module to print armbands do you wish to change to the imbedded system or continue with the current system and interface to it? What is the current system? 4. Tiger Commissary is listed as the current vendor. Are kiosks provided by Tiger available for us to interface to? Do Tiger kiosks currently provide the ability to pick and enter inmate requests, receive and manage money deposited to inmate accounts, provide for inmates the ability to order commissary via their kiosks? 5. The General Information section lists the provided items by the successful vendor including "all things" necessary . Does this include all server hardware and OS? Please verify that hardware and operating system software are out of the scope of this RFP and will be provided by the Parish. 6. Please provide information on the current video Visitation Vendor. Does this vendor support remote video visitation? Is the intent of the JMS RFP to manage the visitation scheduling/contacts/restriction of privileges/log via interface to the current vendor? 7. Is the JD Edwards system the system who would provide debit cards on release? Does JD Edwards provide the inmate trust accounting for each offender? Please clarify the role of JD Edwards and provide a use case example of the interface required. 8. Please provide additional information regarding the scope of the Courts interface. How many courts are involved and what data to be exchanged? 9. There is a mandatory interface requirement to interface to 'all criminal justice systems". How many prospective systems? One way or two way data exchange for each system? Provide a list these systems. 10. What is the current mainstream Law RMS system? What data would be come over in the data exchange. What is the database and version of the current system? 11. Interface requirement to integrate with an imaging system. What is the system and describe the level of integration needed? Thank you,

BlackCreekISC on 28-Mar-2016 4:30:18 PM CDT

Due to the number of requirements submitted for clarification, the answers to which affect all respondents, will Orleans Parish please consider a bid extension beyond April 5, 2016?

BlackCreekISC on 29-Mar-2016 11:14:44 AM CDT

Black Creek would like to formally request an extension of the RFP due date, but does not have an email address to which to send the request. Therefore, we are submitting the request herein: The list of requirements for the RFP response is extensive, and a large number of items have been submitted for clarification. The deadline to submit questions is Friday, April 1, 2016, with the proposal due by 10:00 am on Tuesday, April 5, 2016, leaving only Monday, April 4, 2016, to incorporate responses. Furthermore, at least one day must be devoted to shipping the RFP response, which eliminates April 4th. Given the complexity of the project and the extremely short time between the question deadline and the submission deadline, Black Creek believes there is insufficient time to allow respondents to incorporate answers into individual RFP responses. Therefore, Black Creek would like to formally request a due date extension beyond the current due date of April 5, 2016, to allow all respondents to prepare more complete proposals. Black Creek respectfully requests a 2-week extension from the present due date. If you will provide an email address, Black Creek will submit a formal letter request as well. Thank you.

opcsomarygoodwin on 29-Mar-2016 12:16:00 PM CDT

This is the place to submit all requests, and I am currently contacting my legal team concerning the multiple requests for extending the RFP.

BlackCreekISC on 29-Mar-2016 2:07:46 PM CDT

Various requirements within the RFP refer to systems that will require an interface with the new JMS, as do several questions/answers on the Public Message Board. Please provide a single comprehensive list of all interfaces required/expected and whether each is unidirectional or bidirectional.

BlackCreekISC on 29-Mar-2016 2:09:36 PM CDT

Is the proposing vendor responsible for hardware or will Orleans Parish provide all hardware (e.g., servers, workstations, fingerprint scanners, DL scanners, etc.)?

opcsomarygoodwin on 29-Mar-2016 2:43:23 PM CDT

2. Who is the current Law RMS vendor and what version is in use? By ‘current Law RMS’, does this mean Law Enforcement Records Management? If so, the current Jail Management System is not for street patrol. OPSO is strictly Jail Management RMS. The current system is in-house, on an AS/400, written in RPG. 3. If the JMS system includes a module to print armbands do you wish to change to the imbedded system or continue with the current system and interface to it? What is the current system?The current system is Endurid. OPSO would prefer to use the armband system imbedded in the new system, but could also interface to the current, if necessary. 4. Tiger Commissary is listed as the current vendor. Are kiosks provided by Tiger available for us to interface to? Do Tiger kiosks currently provide the ability to pick and enter inmate requests, receive and manage money deposited to inmate accounts, provide for inmates the ability to order commissary via their kiosks?Yes, kiosk are available for interface. They must be interfaced. Yes to all of the Tiger questions, plus inmate Grievances are currently handled in Tiger. 5. The General Information section lists the provided items by the successful vendor including "all things" necessary . Does this include all server hardware and OS? Please verify that hardware and operating system software are out of the scope of this RFP and will be provided by the Parish.Hardware is out of scope and will be provided by OPSO 6. Please provide information on the current video Visitation Vendor. Does this vendor support remote video visitation? Is the intent of the JMS RFP to manage the visitation scheduling/contacts/restriction of privileges/log via interface to the current vendor?The current video visitation vendor is Sierra. The current video visitation is remote within the OPSO complex. Visitors sit at a Visitation building. Inmates do not leave the tiers. There is no remote visitation from outside of the OPSO complex. 7. Is the JD Edwards system the system who would provide debit cards on release? Does JD Edwards provide the inmate trust accounting for each offender? Please clarify the role of JD Edwards and provide a use case example of the interface required. No, Tiger provides the debit cards and the trust fund accounting for each inmate. JD Edwards is the financial system for accounting activity for all things with the OPSO There is no interface to JD Edwards. 8. Please provide additional information regarding the scope of the Courts interface. How many courts are involved and what data to be exchanged?The Courts are Criminal District Court, Municipal Court, and Traffic Court. Arrest, booking, demographics, and charge information is sent to the Courts. Arraignment and Court Cases are scheduled by the Court Systems based upon this information. 9. There is a mandatory interface requirement to interface to 'all criminal justice systems". How many prospective systems? One way or two way data exchange for each system? Provide a list these systems. In addition to the Courts; the interfaces are District Attorney, Public Defenders, New Orleans Police Department, Victim Notification, State AFIS, etc. Some interfaces are 2-way, Court Systems and District Attorney for acceptance of charges, charge changes, charge dispositions, etc. 10. What is the current mainstream Law RMS system? What data would be come over in the data exchange. What is the database and version of the current system?Should be answered in #2. Unless referring to New Orleans Police Department interface, which is IBM mainframe. However, data is currently sent to a server and formatted by the NOPD for input into the mainframe system. 11. Interface requirement to integrate with an imaging system. What is the system and describe the level of integration needed?The current imaging system is Real Vision. However, this system resides on the AS/400 and needs to be re-visited.

BlackCreekISC on 30-Mar-2016 5:04:28 PM CDT

Can the OPSO please provide the following information?: 1) Please estimate the amount of historical data to be converted to the new JMS. (i.e. 30,000 bookings per year times 36 years). 2) Please provide the number of concurrent user licenses that will be required to enter, change or modify data within the JMS. This does not include functions such as shift log entries, viewing data, or running or printing reports. This would be where information is added or edited such as booking or medical. 3) Please provide the number of locations in which data is read-only. This includes shift log entries, viewing data, or printing reports. 4) Please state if the Parish is tax-exempt, and if it is not, please state the tax rate.

ATIMS on 30-Mar-2016 9:40:39 PM CDT

Good evening. Regarding the Jail Management Software RFP, The ACT-1 Group, Inc. dba ATIMS has several questions. Also the Requirements doc was not numbered. We we went through and added numbers so we could specify which one we were speaking to. The numbers provided reflect those line items. 1) On the Proposal Acknowledgement, it suggests a Bid Guarantee but it does not indicate that is a requirement anywhere else? QUESTION: Can OPSO advise if a Bid Guarantee is required? 2) Under Requirement Item #101 (Classification) The custody level calculated in the classification and re-classification assessment forms must be used to select housing and should be what is present in the custody level field in the classification form. Cell management must be based on multiple criteria: sex, custody level, special conditions and keep separates. QUESTION: Can OPSO explain what the special conditions listed might be? 3) Under requirement #308 (Inmate Discipline) The system must allow for the entire process to be restarted under direction of institutional or central office managers, so noting and retaining the transaction but not using it for any purpose other than disclosure on offender history listings. QUESTION: Can OPSO explain the process where an Inmate Discipline Incident would need to be restarted and the work flow behind it. 4) Under requirements #329 & 334 (Reports) The system must generate a report for any specified date of inmates eligible for parole but not released on parole. (Seems to be duplicated) QUESTION: Can OPSO explain the criteria for inmates being eligible for parole? Thank you for your consideration...

opcsomarygoodwin on 31-Mar-2016 3:10:00 PM CDT

Due to an overwhelming response, the OPSO will grant a proposal deadline extension until 10:00:00 a.m. C.S.T. on Tuesday, April 26, 2016 to facilitate a more fulsome explanation of the scope of the proposal services. If any responses are received before the April 5 deadline, they will be returned unopened, with an explanation of the reason for the return, notification of the extended deadline, and an invitation to re-submit a proposal on or before the extended deadline.

BlackCreekISC on 31-Mar-2016 3:23:11 PM CDT

Will a formal addendum to the RFP be issued for the date extension, or does the notice on the Public Message Board serve as official change of the due date?

opcsomarygoodwin on 31-Mar-2016 3:26:22 PM CDT

I will formally post a notice to this RFP, but this will suffice at this time. I didn't want to wait until the last moment to send the extension notice. I will also be publishing this extension in the Times Picayune, the official journal of the OPSO.

GlobalTelLink on 01-Apr-2016 8:54:10 AM CDT

Good morning, how many kiosks would OPSO like for handling deposit services and commissary ordering? Thank you for your time.

on 18-Apr-2016 11:22:19 AM CDT

Good Morning. Zuercher Technologies submitted a response that was shipped before the proposal extension and delivered via FedEx on April 1st. When the proposal deadline was extended to April 26th, it was noted that all responses received before then would be returned, unopened. Zuercher has not received its unopened response back. Can the OPSO provide shipping information?

ATIMS on 18-Apr-2016 4:12:47 PM CDT

Good afternoon, ATIMS wanted to follow up on the open questions and see if we might see responses soon to include in our submittal? Thanks for your consideration.

opcsomarygoodwin on 20-Apr-2016 2:58:05 PM CDT

1) Please estimate the amount of historical data to be converted to the new JMS. (i.e. 30,000 bookings per year times 36 years). 30,000 per year for approximately 36 years is a good estimation. 2) Please provide the number of concurrent user licenses that will be required to enter, change or modify data within the JMS. This does not include functions such as shift log entries, viewing data, or running or printing reports. This would be where information is added or edited such as booking or medical. 400 + users 3) Please provide the number of locations in which data is read-only. This includes shift log entries, viewing data, or printing reports. approximately 100 users. 4)The OPSO is tax-exempt. 5) On the Proposal Acknowledgment, it suggests a Bid Guarantee but it does not indicate that is a requirement anywhere else? QUESTION: Can OPSO advise if a Bid Guarantee is required? Underneath the Bid Guarantee section, it says “not applicable”. 6) Under Requirement Item #101 (Classification) The custody level calculated in the classification and re-classification assessment forms must be used to select housing and should be what is present in the custody level field in the classification form. Cell management must be based on multiple criteria: sex, custody level, special conditions and keep separates. QUESTION: Can OPSO explain what the special conditions listed might be? PREA separations, juvenile, male and female, administration segregation, protective custody, mental health, medical, and disciplinary segregation. 7) Under requirement #308 (Inmate Discipline) The system must allow for the entire process to be restarted under direction of institutional or central office managers, so noting and retaining the transaction but not using it for any purpose other than disclosure on offender history listings. QUESTION: Can OPSO explain the process where an Inmate Discipline Incident would need to be restarted and the work flow behind it. An incident could be started and restarted for many reasons. Reporting issues dealing with authorizations and chain of command could cause this issue, along with information and investigations that may come from an external source. 8) Under requirements #329 & 334 (Reports) The system must generate a report for any specified date of inmates eligible for parole but not released on parole. (Seems to be duplicated) QUESTION: Can OPSO explain the criteria for inmates being eligible for parole? Thank you for your consideration...Eligibility for parole is determined by the judicial authority. This report would point out offenders that may be inadvertently lost in the system. 9)How many kiosks would OPSO like for handling deposit services and commissary ordering? 27.

BlackCreekISC on 21-Apr-2016 4:34:46 PM CDT

Some questions appear to not have been answered (e.g., Please provide a single comprehensive list of all interfaces expected and the information to be exchanged) or not addressed fully (e.g., what is the intent of the requirement to "support the ability to perform off-site, remote video visitation"?). The number and type of interfaces required for "ALL criminal justice systems" is ambiguous, as is the answer provided to date. For Video Visitation support, is the JMS expected to act as a repository for visitor information, scheduling, etc., or to actually provide a remote Video Visit? These are two completely different functions. Please review and ensure that all questions have been answered completely and unambiguously. Thank you.

opcsomarygoodwin on 22-Apr-2016 4:19:39 PM CDT

BlackCreekICS, we cannot provide a comprehensive list of interfaces and information to be exchanged. We are looking for information on what can be available-more of a generic list of options available. We have given enough information on interfaces. I would recommend a bidder give a base price and an hourly rate or per interface charge. Does the proposed bidder have a video visitation component that allows visitors to schedule a visit and login from home? Not necessary, but was one of the ‘future possibilities’ features. JMS has act as the repository for visitor, family and attorney, information and scheduling; but remote Video Visit is not mandatory. In terms of remote Video Visits: currently, all family visits are video. The inmate and visitor are in different buildings within the OPSO complex and network. Remote Video Visitation refers to visitors being able to use the Internet, from home for example. Internet Video Visitation capability is not a requirement, but a plus.

GlobalTelLink on 03-May-2016 8:36:58 AM CDT

Good Morning, does OPSO have a timeline established for the next step in evaluating the submitted proposals -- i.e., scheduling demos. Thank you for your time.

opcsomarygoodwin on 03-May-2016 8:47:11 AM CDT

At this point, no there is no timeline. I have notified the Sheriff, and am awaiting his directions.

GlobalTelLink on 23-Jun-2016 7:45:31 AM CDT

Good Morning, Are there any updates on this RFP as far as the scheduling of demos? Thank you so much!

ATIMS on 08-Jul-2016 5:13:54 PM CDT

ATIMS is available on the following dates: (1) 11AUG2016, (2) 12AUG2016, (3) 10AUG2016, (4) 01AUG2016, (5) 27JUL2016 and (6) 28JUL2016. We will submit a proposed category schedule to meet the 6-hour timeline of the selected date for ATIMS. Please feel free to schedule our date with the timeline (0800-1500, or 0900-1600, etc.) to best meet the needs of Orleans Parish and its staff. We look forward to the opportunity to present our BEST OF BREED Jail Management Software to your staff. Warmest regards, Merilee :)

GlobalTelLink on 09-Jul-2016 12:16:28 PM CDT

Good Afternoon, GTL would like to submit the following dates to demo: Wednesday, August 10; Thursday, August 11; and Friday, August 12, (preferably the 11th or 12th). Thank you for your time and attention to the foregoing.

Securus on 11-Jul-2016 8:33:20 AM CDT

Securus Technologies Inc. requests the following dates for our demonstration: Choice 1: August 10, 2016 Choice 2: August 11, 2016 Choice 3: August 3, 2016

Securus on 11-Jul-2016 8:43:46 AM CDT

Securus correction for demonstration dates: Choice 1: August 11, 2016 (preferred) Choice 2: August 10, 2016 Choice 3: August 3, 2016.

Intellitech on 11-Jul-2016 11:27:18 AM CDT

Good afternoon. Thank you for the invitation to participate in the demonstrations for your new jail management system. Intellitech Corporation would like to request a date on; August 9th, August 10th, August 11th, or August 12th.

Intellitech on 11-Jul-2016 11:36:14 AM CDT

Good afternoon. Thank you for the invitation to participate in the demonstrations for your new jail management system. Intellitech would like to request a date on; August 9th, August 10th, August 11th, or August 12th.

on 11-Jul-2016 1:23:26 PM CDT

Good afternoon: Black Creek would like to present our demo on Aug. 2, Aug. 3, or Aug. 4, 2016, with preference given in that order - start time is at the discretion of the Orleans Parish Selection Committee. Upon scheduling the demo, please provide the address and date/time to attend. Please also indicate whether an overhead projector capable of interfacing with a computer will be made available (or should we bring our own?). Thank you for the opportunity to show you our product's extensive capabilities.

opcsomarygoodwin on 11-Jul-2016 4:46:31 PM CDT

Presentations have been scheduled on the following days: ATIMS-Wednesday, July 27th from 0900 to 1600 hours Black Creek-Tuesday, August 2nd from 0900 to 1600 hours Securus-Wednesday, August 3rd from 0900 to 1600 hours Intellitech-Wednesday, August 10th from 0900 to 1600 hours Global Tel Link-Friday, August 12th from 0900 to 1600 hours

zuercher on 12-Jul-2016 7:32:32 AM CDT

Thank you for the invitation to demonstrate our Jail Management Software. Zuercher would be available the following dates, listed in order of preference: 1) August 11th, 2) August 9th, 3) July 28th.

newworld on 14-Jul-2016 2:45:33 PM CDT

Thank you for the opportunity to demonstrate our Jail Management solution. Based on the dates still available, Tyler Technologies requests August 4. Again, thank you!

opcsomarygoodwin on 15-Jul-2016 3:44:08 PM CDT

Presentations for Zeucher will be on Thursday, 7/28/16 from 0900 to 1600 hours and Tyler Technologies will have their presentations on Thursday, 8/11/16 from 0800 to 1530 hours.

zuercher on 26-Jul-2016 8:45:04 AM CDT

Does the Parish want vendors to submit the signed Addendum #2 via mail or can it be submitted via email? If it can be submitted via email, please provide the address it should be sent to. Thank you!

opcsomarygoodwin on 01-Aug-2016 11:17:26 AM CDT

The addendum can be submitted by email, as noted on the ADDENDUM ACKNOWLEDGEMENT to [email protected].

GlobalTelLink on 13-Sep-2016 3:52:37 PM CDT

Good Afternoon, now that all demos have been conducted, has there been a determination as to the next step for the Jail Management Software project? Thank you for your time.

GlobalTelLink on 01-Nov-2016 2:56:03 PM CDT

Good Afternoon, has the Parish moved forward as far as the next step for the Jail Management Software Project? Thank you for your time.