This Request for Proposal (RFP) is issued by North Oaks Health System for the purpose of procuring contact center software and implementation services at its North Oaks Medical Center and Rehab Center campuses. Specifically, the scope will include:
 
Acquisition and implementation of advanced, scalable contact center software and components.
Integration with Cisco’s CUCM VOIP system.
Epic EMR Integration.
Physician Credentialing Software Integration
Infor (ERP) System Integration
Training/Education